Privacy policy.

Effective Date: 8 August 2026

At Laura Law, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or book our services.

1. Information We Collect

When you use our website or book a service, we may collect the following personal information:

  • Contact information: name, email address, phone number

  • Booking details: appointment date/time, service type, and any notes you provide (including relevant information you choose to share about surgery, recovery or health where it's needed to deliver your treatment safely)

  • Payment information: processed securely via third-party providers — we do not store card details on our servers

  • Website usage data: cookies, IP address, browser type, pages visited, and other analytics

2. How We Use Your Information

We use your information to:

  • Provide and manage your appointments and services

  • Respond to enquiries and communications

  • Process payments securely

  • Improve our website, services, and customer experience

  • Send relevant information about promotions or updates only if you opt in

3. How We Share Your Information

We do not sell or rent your personal information. We may share data with:

  • Third-party service providers who help us operate our business — including our booking system (Fresha), our website provider (Squarespace), payment processors, and email platforms. These providers process your data under their own privacy policies.

  • Legal authorities, if required by law or to protect our rights

4. Cookies & Tracking

Our website uses cookies and analytics tools to:

  • Enhance website functionality

  • Understand user behaviour

  • Improve marketing and website performance

You can manage cookies through your browser settings, but disabling cookies may affect website functionality.

5. Your Rights (Under UK GDPR)

Under the UK GDPR and the Data Protection Act 2018, you have the right to:

  • Access the personal data we hold about you

  • Correct or update your information

  • Request deletion of your data

  • Object to processing or restrict the use of your data

  • Withdraw consent at any time for marketing communications

  • Request your data in a portable format

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you have concerns about how your data is handled.

To exercise any of these rights, please contact us at: Email: lauralaw.studio@gmail.com

6. Data Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, disclosure, or misuse. All online payments are handled securely by trusted third-party payment processors.

7. Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Links

Our website may contain links to external websites (such as our Fresha booking page). We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing personal information.

9. Children's Privacy

Our services and website are intended for adults. They are not directed to children under 16, and we do not knowingly collect personal information from children under 16.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact:

Laura Law Email: lauralaw.studio@gmail.com Address: Unit 5D, Millennium Court, 5–9 Burns Street, Glasgow, G4 9SA